Hey there! Running an online community isn’t as easy as some like to think, especially if it’s designed to build your business. On any given day, you’re juggling the proper care and feeding of your people along with content creation and scheduling, sales and marketing, strategic planning, performance tracking, service delivery and more — and we haven’t even covered what’s going on in your personal life. I’m in the same boat. Not only do I have to manage all of those things for my own...
11 days ago • 2 min read
Hey there! I’m taking a break today from the usual. Instead of thoughtful insights on strategic community design and the soft skills of community management, I have just a few notes to share: TODAY is the last day to get free access to the Save Time, Sell More bundle. You have until 3 p.m. Pacific to sign up, and then you have until Oct. 31 to thoughtfully consider which discounted offers make sense for you and your business right now. Tonight’s live workshop in The Secret to Thriving Online...
18 days ago • 1 min read
This is an email about the Save Time, Sell More bundle. If you don’t want bundle promotion emails, click here to opt out. You'll still get our regular Monday updates. Hiya! Today's email was going to feature my favorite deeply discounted (but not free) offers inside the Save Time, Sell More bundle. But here's the thing: That information is only useful to those who sign up for the bundle AND that's a decision that you don't have to make until Oct. 31st. The decision that has to be made first...
18 days ago • 1 min read
This is an email about the Save Time, Sell More bundle. If you don’t want bundle promotion emails, click here to opt out. You'll still get our regular Monday updates. If you're one of the 60+ people who have joined our community by way of the Save Time, Sell More bundle, THANK YOU! This email is an example of what makes our community different than others. I like to see how the sausage gets made in online business, and I attract business owners who appreciate that kind of behind-the-scenes...
23 days ago • 4 min read
Nobody likes to think about crisis, but if you’re running an online community – free or paid – you can’t afford NOT to. I’ve recently supported four clients in navigating sticky situations with reputational risks and consequences. It’s stressful ... and pricey! Don’t want to get caught unaware? Come to Developing a Crisis Communication Plan for Your Community today at 5 p.m. Pacific inside The Secret to Thriving Online Communities. Whether it’s handling negative feedback, managing conflicts,...
25 days ago • 4 min read
Hey Reader, Time…the albatross for every business owner. We want to get so much done, but we can’t ever seem to find the time to do it all. Time, money, and energy are all fixed resources that have to be invested wisely. Which is why any time I find a shortcut, template or hack to getting things done faster or more efficiently, I shout it from the rooftops. It’s also why I created the 2024 Community Content Calendar. I never assume you have more time than I do to work on your business. If...
about 1 month ago • 3 min read
Hey Reader, Can you believe it's been a month since we launched The Business You Really Want? Time flies when you're having fun (and talking about sustainable success for women in business)! I have to admit, when I pitched this podcast idea to Gwen, I knew it would resonate with our community. But the response we've received has blown us both away. In just one month: 192 unique listeners have tuned in We've had 308 total downloads 8 effusive Apple reviews have rolled in 24 awesome-sauce folks...
about 1 month ago • 2 min read
Hey Reader, The “riches are in the niches” might be Pat Flynn’s most famous quote, and for good reason. When a business owner or content creator hyperfocuses on a specific area of expertise, they can offer distinct value to their customers in a way that sets them apart from competitors. Translation: When you niche down, you'll get even better at what you do and will become an industry leader. That’s not wrong, but it ignores the nuances of modern business. For years, I struggled with my own...
about 1 month ago • 4 min read
Hey Reader, Last week, I asked how you optimize your day. The response was incredible! I've compiled these gems into a post in our Facebook group. Head over to read all the tips, add your own, and join the discussion. You’ll notice most tips focus on home, which reminds me of a little tip I got from a coach ages ago: Productivity isn’t about what we do in one area of life. It’s about how we make the most of each 24-hour day. So though it might sound silly to have a post with tips on quick...
about 2 months ago • 3 min read